1Who We Are
HC77 is an online betting and gaming platform operating at hc77.click, designed and built specifically for players based in Pakistan. When this Privacy Policy refers to "HC77", "we", "us" or "our", it means the entity operating the HC77 platform and responsible for the personal data of registered players.
HC77 acts as the data controller in respect of the personal information you provide during registration and through your use of the platform. That means HC77 decides what data is collected, how it is stored, how long it is retained, and the purposes for which it is used. If you have any questions about how HC77 handles your data, you can contact our privacy team at any time — details are in Section 12 of this policy.
HC77 is committed to handling your personal data responsibly. We collect only what is necessary to run your account and provide the services you sign up for. We do not collect data for data's sake, and we do not sell your personal information to any third party for commercial marketing purposes. Full stop.
2Data We Collect
HC77 collects personal data from you in three main ways — information you provide directly, information generated by your use of the platform, and information collected automatically through technical means. Here is a clear breakdown of each category.
2.1 Information You Provide Directly
| Data Type | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth | Registration |
| Contact Data | Pakistani mobile number, email address | Registration |
| Account Credentials | Password or PIN (stored in hashed form — never readable) | Registration |
| Payment Identity | Easypaisa / JazzCash account name, IBFT account name | On first deposit/withdrawal |
| Verification Documents | CNIC copy, proof of identity (when requested for large withdrawals) | On request only |
| Support Communications | Messages sent to HC77 support by chat or email | During support interactions |
2.2 Usage and Activity Data
When you use HC77, the platform automatically records activity associated with your account. This includes:
- Bets placed, including stake amounts, markets selected, and outcomes.
- Card games and Ludo sessions — hand histories, stake amounts, wins and losses.
- Deposit and withdrawal transactions, including amounts, timestamps, and payment methods used.
- Bonus claims, wagering progress, and promotion participation history.
- Login timestamps and session durations.
- Pages visited and features used within the HC77 platform.
2.3 Technical Data Collected Automatically
- Device type and operating system (mobile, tablet, desktop; iOS, Android, Windows).
- Browser type and version.
- IP address at time of login or transaction.
- Approximate location derived from IP address (country and city level — HC77 does not use precise GPS location tracking).
- Cookie data — see Section 7 for full details.
3Why We Collect Your Data
HC77 only collects personal data where there is a clear, legitimate reason to do so. Below are the legal bases HC77 relies on for each type of data processing.
- Contract performance: HC77 needs your identity data, contact data and payment account name to create and operate your account, process deposits and withdrawals, settle bets and games, and provide the services you signed up for. Without this data, HC77 cannot function as a platform for you.
- Legal obligation: HC77 is required to verify player identity in certain circumstances to comply with anti-money laundering obligations and fraud prevention requirements. CNIC or identity documentation may be requested under these obligations.
- Legitimate interests: HC77 processes usage and technical data to detect fraud, prevent bonus abuse, monitor for collusion in card games, and maintain the security and integrity of the platform. This is in both HC77's and legitimate players' interests.
- Consent: Where HC77 sends you optional promotional communications — for example, notifications about new games or special offers — this is based on your consent at registration, which you can withdraw at any time by contacting support or adjusting your account notification settings.
Account Protection
HC77 uses your identity and contact data to verify it is you logging in and to flag unusual access patterns that could indicate account compromise.
Payment Processing
Transaction data and payment account details are used exclusively to process PKR deposits and withdrawals. HC77 does not store full card numbers or mobile wallet PINs.
Platform Improvement
Aggregated, anonymised usage data helps HC77 understand which features are most used, where the interface can be improved, and what new markets Pakistani players want.
4How Your Data Is Used
HC77 uses the data it collects for the following specific purposes. We do not use your data for any purpose not listed here without obtaining your additional consent first.
- Creating and maintaining your HC77 account and providing access to the platform.
- Processing PKR deposits and withdrawals through your chosen payment method.
- Settling bets, games, and bonus transactions accurately and on time.
- Verifying your eligibility to use HC77 — including age verification and identity checks when required.
- Detecting and preventing fraud, bonus abuse, money laundering, and cheating in card games or sports betting markets.
- Responding to your support queries by chat or email.
- Sending you account notifications — deposit confirmations, withdrawal confirmations, bet settlements, and security alerts.
- Sending you promotional communications about HC77 offers and new games, where you have consented to receive them.
- Analysing aggregate platform usage to improve the HC77 experience for all Pakistani players.
- Complying with anti-money laundering requirements and other applicable legal obligations.
5Sharing Your Data
HC77 does not sell your personal data to any third party for commercial marketing purposes. We do share limited data with a small number of trusted third-party service providers who help us operate the platform, but only to the extent strictly necessary for the service they provide and under contractual confidentiality obligations.
5.1 Payment Processors
To process deposits and withdrawals, HC77 must share necessary transaction data with your chosen payment provider — Easypaisa, JazzCash, NayaPay, SadaPay, relevant bank for IBFT, or Visa/Mastercard processing network. HC77 shares only the data required to complete the specific transaction. Payment providers process this data under their own privacy policies and are not permitted to use HC77 player data for any other purpose.
5.2 Technical Infrastructure Providers
HC77 uses reputable cloud infrastructure and software service providers to host the platform, process data and run game software. These providers have access to platform data only in their capacity as technical operators and are contractually prohibited from using or retaining data beyond what is required for platform operation.
5.3 Fraud and Compliance Services
HC77 may use third-party fraud detection tools that process technical data — including IP addresses and device identifiers — to identify suspicious activity. These tools help protect legitimate players from fraudulent account takeover and bonus abuse.
5.4 Legal Requirements
HC77 will disclose personal data to regulatory authorities, law enforcement agencies, or courts if legally required to do so — for example, in connection with an anti-money laundering investigation or a court order. HC77 will only disclose the minimum data required to comply with the specific legal obligation.
6Data Storage and Security
HC77 takes the security of your personal data seriously. The following technical and organisational measures are in place to protect your data against unauthorised access, loss, or disclosure.
- SSL/TLS Encryption in Transit: All data exchanged between your device and the HC77 platform is protected by SSL/TLS encryption. This means your login credentials, payment information and account activity cannot be intercepted during transmission.
- Encryption at Rest: Sensitive personal data stored in HC77's databases — including payment account identifiers and identity verification documents — is encrypted at rest using industry-standard encryption.
- Password Hashing: HC77 never stores your account password or PIN in readable form. Passwords are stored as cryptographic hashes. This means that even HC77's own technical team cannot read your password.
- Access Controls: Access to personal data within HC77 is restricted on a need-to-know basis. Only staff members whose role requires access to specific data can view it, and all internal data access is logged.
- Fraud Monitoring: HC77 monitors account activity continuously for indicators of fraud, account takeover, and suspicious transaction patterns. Alerts are reviewed by the security team and acted upon promptly.
- Data Retention: HC77 retains personal data only for as long as is necessary for the purpose it was collected or as required by applicable legal obligations. Account data is retained for a minimum of five years after account closure for anti-money laundering compliance purposes. Data that is no longer required is securely deleted.
Despite these measures, no internet-based platform can guarantee absolute security against all conceivable threats. You also have a responsibility to protect your own account — use a strong, unique password and do not share your login credentials with anyone. If you suspect your account has been compromised, contact HC77 support at support@hc77.click immediately.
7Cookies and Tracking Technologies
HC77 uses cookies and similar technologies on the platform. Cookies are small text files stored on your device by your browser when you visit a website. They serve several distinct functions — some are essential for the platform to work at all, while others help HC77 improve the experience over time.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Keep you logged in during a session, maintain your bet slip, process transactions securely. Without these, the HC77 platform cannot function. | No — required for operation | |
| Aggregate, anonymised data on how players navigate HC77 — which pages are most visited, where players drop off, which features are used. Helps HC77 improve the platform. | Yes — opt out in settings | |
| Remember your preferences — preferred language, display settings, last visited game section. Makes the platform more convenient on return visits. | Yes — opt out in settings |
HC77 does not use cookies for third-party advertising targeting. Essential cookies cannot be disabled without breaking your access to the platform. To opt out of analytics and functional cookies, go to your HC77 account settings under Privacy Preferences, or contact support@hc77.click.
8Payment Data and Financial Privacy
HC77 processes all transactions in Pakistani Rupees (PKR) through local payment channels — Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer, and Visa/Mastercard. The way HC77 handles financial data is governed by the following specific rules.
- HC77 does not store full card numbers or CVV codes from Visa/Mastercard transactions. Card payment tokenisation is handled by the payment processor, not HC77.
- HC77 does not store your Easypaisa or JazzCash MPIN or wallet PIN. These credentials are entered directly into your payment provider's interface and are never transmitted to or stored by HC77.
- HC77 records the account name and masked account identifier (e.g., 03XX XXXX X456) associated with each deposit and withdrawal for transaction verification and fraud prevention purposes.
- Withdrawal requests are processed only to the same payment account used for the original deposit, where practicable. This is a security measure to prevent fraudulent withdrawal to third-party accounts.
- Transaction history is retained in HC77's records for a minimum of five years from the transaction date, in line with financial record-keeping obligations.
9Your Privacy Rights
As an HC77 player, you have rights over your personal data. HC77 is committed to honouring these rights promptly and without unnecessary barriers. To exercise any of the rights below, contact HC77 at support@hc77.click with the subject line "Privacy Request".
Request a copy of all personal data HC77 holds about you. HC77 will provide this within 30 days of a valid request.
If any personal data HC77 holds about you is inaccurate or outdated, you can request it be corrected. For account details, many fields can be updated directly in your account settings.
Request that HC77 delete your personal data. Note that HC77 may be required by law to retain certain financial and transaction data for a minimum period regardless of an erasure request.
Request that HC77 limits how it uses your data while a dispute or review is pending.
Request your account and transaction data in a structured, machine-readable format (CSV or JSON) for transfer to another service.
If your data is processed based on consent (e.g., promotional notifications), you can withdraw that consent at any time without affecting prior processing.
HC77 will respond to all valid privacy rights requests within 30 calendar days. In complex cases HC77 may request up to an additional 60 days, in which case we will notify you of the extension within the initial 30-day window.
10Children's Privacy
HC77 is strictly an adults-only platform. HC77 does not knowingly collect personal data from any individual under the age of 18. If HC77 determines or is made aware that an account has been registered by a person under 18, all data associated with that account will be deleted and the account closed. If you believe a minor has registered on HC77, please contact support@hc77.click immediately so the matter can be addressed without delay.
11Changes to This Privacy Policy
HC77 may update this Privacy Policy from time to time to reflect changes in the platform, applicable laws, or our data practices. Where a change materially affects your rights or the way your data is used, HC77 will notify registered players via the platform notification system or by email at least seven days before the change takes effect.
The "Last Updated" date at the top of this page always reflects the date of the most recent revision. We encourage you to review this Privacy Policy periodically. Continued use of HC77 after the effective date of any change to this policy constitutes acceptance of the revised terms. If you do not accept a revision, you should close your account and withdraw any remaining balance before the change takes effect.
12Contact HC77 About Privacy
If you have any questions, concerns or complaints about this Privacy Policy, about how HC77 handles your personal data, or if you wish to exercise any of your rights under Section 9, please contact HC77 using the details below. HC77 aims to acknowledge all privacy-related enquiries within 24 hours and to resolve them fully within 30 calendar days.
support@hc77.click
Subject line: "Privacy Request"
Response within 24–48 hours
Available 24/7 on HC77
Average response under 2 minutes
Ask for the Privacy team if needed
For responsible gaming support including self-exclusion, visit our Responsible Gaming page. For full platform terms including bonus conditions and betting rules, see our Terms and Conditions.